Tuesday, 25 December 2018

Top Dialer Companies in Dhaka Bangladesh

The predictive dialer uses mathematical formulas to analyze the average time a beneficiary 
takes to answer the call and the availability of the agent to adjust the dialing rate automatically. 
They are configured to allow the Dialer to  determine which group to call, which agent to 
divert a connected call to, etc. These decisions are based on various factors such as
the approximate duration of a call, the number of agents convenient, the number 
of connections, etc.

Features of Avyukta Intellicall (Smart) Predictive Dialer: -


    Multiline dialer
    Upload contacts from Excel
    Unlimited call transfers (1 credit/min)
    Call dispositions & statistics
    Campaign, list & sound mgmt
    DTMF pass-through
    Customer history & notes
    DNC / FTC compliance info
    Remote / home agents
    Real-time reporting
    APIs to control campaigns
    CRM integration support
    Manual, Progressive & Predictive Dialing
    Longest idle agent based routing
    Outbound ACD
    Multiple campaign management and dialing modes
    Agent inter dialing support
    Music on hold, call transfer and retrieval
    Real Time Supervision and Agent Call Intervention
    Call forwarding and 3 way conferencing
    Call back scheduling

Predictive dialing is one of the most widely used auto dialing pacing options and Aspect 
offers the most inclusive set of predictive dialing capabilities in the market. Predictive Dialer 
Vendors Bangladesh.

Live Reference Call Center as well as TOP Dialer Companies in Dhaka Bangladesh 
and BPO's in Bogra, Dhaka, Chittagong, sylhet, Narayanganj, Khulna .
A contact center is divided into two main segments inbound call center, wherein the 
customer / people dials them, and outbound, wherein the call center dials’ call to the 
customer. The call centers involved in inbound process, usually provide technical and 
customer support services, whereas the outbound call centers are generally involved into 
sales and marketing processes. Yet, whether it is an outbound or inbound, the call 
centers always depends upon their agents, as well as their dialing infrastructure to 
ensure the smooth, uninterrupted business process, which leads to profitability.

Saturday, 22 December 2018

PRI Card Solutions, Outstanding Services in Bangladesh

The Avyukta Intellicall platform enables powerful cross-channel contact strategies that 
include PRI Card Bangladesh, automated voice messaging, text messaging, email and 
web in addition to smart dialing, preview dialing and manual dialing.

The PRI Card is a telecommunications interface standard used on an Integrated Services 
Digital Network for carrying many DS0 voice and data transmissions between the network 
and a user. PRI is the standard for providing telecommunication services to enterprises 
and offices. PRI line is a telecommunication interface carrying voice and data transmission 
between network and a user using ISDN(Integrated Service Digital Network). PRI provide 
telecommunication services to offices.

It based on T-carrier(T1) line in US and Canada,it consist 24 channels and 
E-carrier(E1) line in Europe consist 32 channels.
buy best Quality pri cards allo pri cards, digium cards , sangoma pri cards.


PRI Card Features :-


Ease of installation (over multiple Linux platforms),Superior voice quality at an unmatched 
price. Available in PCIe and Universal PCI (5V / 3.3V) form factor2U form factor capable 
of installation on rack-mount servers – 2U brackets available on request. 
Operating Systems : Linux Kernel – 2.4 to Latest. Windows – XP/Vista/Win7
Line Protocols : Voice CAS, MRC/R2 PRI, SS7,HDLC / PPP

There is only one line physically terminating on the customer PBX but still a PRI line can 
receive/send 30 calls simultaneously! A PRI line is end to end digital circuit. Each 
channel in a PRI line provides 64 Kbps for data transmission.


Only vendors across the planet to offer hardwre/software based Dialers / IVR / CTI / CRM
/ DOT-VoIP / Bandwidth / PRI Card Solutions in Dhaka, Bangladesh under single roof.

Avyukta Intellicall Provide services are predictive dialer, predictive dialer software, call center 
dialer, hosted call center dialer, IVR, PRI Card, dialer vendor at affordable prices as well as
Past 10years to continue at very cost effective prices with good customer support 
in Bangladesh .

Friday, 21 December 2018

Automatic Telephone Dialing System Solutions Bangladesh

An automatic telephone dialing system that dials from a list of numbers and turns 
the call over to an agent when a human responds. It increases productivity in a call center,
because the agents can spend their time talking rather than waiting for calls to go through 
as well as hanging up on busy signals and answering machines.

Avyukta Intellicall provides call center dialer services past 10 years to continue in 
Bangladesh. A Auto dialer Software Bangladesh is an automated service which, 
through a complex set of algorithms, dials phone numbers at optimized times 
while automatically filtering out answering and fax machines, busy signals,and disconnected
calls. Therefore, one of the greatest smart dialer benefits is optimal lead management with 
a highly increased chance of placing a live call to a willing customer. Predictive dialers 
with CRM integration organize lead data, sales data, and customer history and contact 
information while making this data clearly accessible to agents. 
The solution also determines prime call times automatically to enable direct access to the 
right customers at the right times. When calls are placed, the solution typically uses local 
phone numbers to increase the chance of potential customers answering the 
call (rather than appearing as an unknown phone number). 
By contacting the customers with the greatest buying potential at the most ideal times, 
predictive dialers enable stronger lead management, critical real-time metrics and KPIs, 
and ultimately sales and acceleration.

Following Featured is Available on Auto Dialer Software:-


    Manual, Progressive& Automatic Dialing
    Longest idle agent based routing
    Outbound ACD
    Multiple campaign management and dialing modes
    Agent inter dialing support
    Music on hold, call transfer and retrieval
    Real Time Supervision and Agent Call Intervention
    Call forwarding and 3 way conferencing
    Call back scheduling

The Auto dialer systems offered by us is based on latest software that helps in determining 
average time taken get live answer and average length of each conversation and based on 
the calculations, these predictive dialers automatically place appropriate number of 
outbound dials.This system option is highly useful for call centers and help in minimizing 
time between answered calls.